Fee Refund Policy & Withdrawal Framework
SRM Institute of Science and Technology strictly complies with the statutory guidelines and directives issued by the University Grants Commission (UGC) and the All India Council for Technical Education (AICTE) regarding student withdrawal of admission and fee refunds.
Official Regulatory Framework:
All requests for withdrawal of admission and refund of tuition, hostel, or transport fees are processed strictly in accordance with UGC Notification norms. Timelines are computed with reference to the officially announced last date of admission.
Governing Principles
- Withdrawal for Engineering, Management and MCA courses will be as per AICTE norms.
- Withdrawal for all other courses will be as per UGC norms subject to directions of the statutory bodies.
Refund Percentage Matrix
Percentage of aggregate fees refundable based on the date of withdrawal submission:
| # | Percentage of Refund (Aggregate Fees)* | Point of Time When Notice of Withdrawal of Admission is Submitted |
|---|---|---|
| 1 | 100% | 15 days before the formally notified last date of admission |
| 2 | 90% | Less than 15 days before the formally notified last date of admission |
| 3 | 80% | 15 days or less after the formally notified last date of admission |
| 4 | 50% | 30 days or less, but more than 15 days, after formally notified last date of admission |
| 5 | 0% | More than 30 days after the formally notified last date of admission |
Processing Fee & Provisional Letters:
In case of point 1 in the table above, the institution shall deduct an amount not more than 5% of the fees paid by the student, subject to a maximum of Rs. 5000/- as processing charges from the refundable amount.
Refer to the provisional admission letter for the actual timelines (dates) and the eligible percentage of refund of tuition fee. Any request for refunds after the above mentioned periods have passed, will not be entertained under any circumstances.
Withdrawal & Cancellation Procedure
The Directorate of Admission is liable to refund any admission fees and its related processes, till the enrollment has not been completed. Once the enrollment is complete, the student is advised to approach the respective college/school personally for a refund. The refund, however, is at the sole discretion of the respective college/school thereafter.
Submission Guidelines:
A request for cancellation of admission must be submitted ONLY through the online mode. Requests for cancellation through email/posts/parcels/letter/any other means, are not entertained or even acknowledged. The refunded money is transferred to the bank account as per the cancelled cheque submitted to the Directorate of Admission at the time of counseling/admission. Note: The refund of money is processed only through RTGS / NEFT.
Case 1: Online Cancellation with no change in bank account details:
The date of online cancellation is considered as the date of a formal withdrawal of an admission. This date is also considered for determining the eligible percentage of refund as per the details in the table below. Refunds are processed based on the details filled in the online cancellation form and no further documents are required to process the refund to the mentioned bank account in your form.
Case 2: Online Cancellation with change in bank account details:
The date of online cancellation is considered as the date of a formal withdrawal of an admission. This date is also considered for determining the eligible percentage of refund as per the details in the table below. However, the paperwork for refund is initiated ONLY on the date of receipt of the following documents in ORIGINAL by courier or in person, by the Directorate of Admissions, Kattankulathur.
- All receipts towards the payment of fees
- Counseling call letter
- Provisional Allotment Letter (PAL)
- Cheque leaf (cancelled) of the bank to which the transfer of money is to be initiated
Processing Timelines & Legal Jurisdiction
Processing Timeline: SRMIST is not responsible for any change/misrepresentation of account information as received and confirmed by you through any of the above submissions. If all documents that have been submitted for refund are in order, then the time taken to process and effect the transfer of refund money is 30 working days. Kindly note that it is the sole responsibility of the candidate to submit all required documents for timely processing of the refund amount.
Legal Jurisdiction: Any disputes with regards to admission, eligibility, fees, refund, etc., shall be within the legal jurisdiction of Chennai only.
- The first day of orientation / induction programme is considered as the 'Date of Commencement of Classes' for the purposes of the refund policy.
- The above policy is applicable irrespective of whether the student has attended any classes.